Hosting Features: 3.5/5
Marketing and Analytics: 4/5
Cost: 3.5/5
Customer Experience: 4/5

Overall Rating: 3.8 / 5 (Ver good)

Although Jimdo is a well-built and easy-to-use website builder, there are better options out there for sites that focus strictly on eCommerce. The platform's large number of free templates, solid SEO optimization, social media integration, and low price are some of its strong suits. However, offset by that are limited bandwidth and storage below the highest level of membership, hardly any conversion tools, no customer 24/7 phone support, and a complete lack of payment methods beyond PayPal for American customers.


Hosting Features - 3.5 / 5

Jimdo's free plan provides consumers with a limited amount of bandwidth and storage, but all of the platform's basic features. Its Pro plan increases that amount, while the Business plan makes them unlimited. Products are always unlimited, but we could not identify a number for how many staff accounts can be opened. Jimdo is not PCI compliant and features only PayPal as a payment method for US sellers.

Bandwidth: 2GB / 10GB/ Unlimited

Staff Accounts: Undisclosed

File Storage: 500MB / 5GB / Unlimited

Security Features:

  • SSL Protection

Number of Products: Unlimited

Payment Methods Supported:

  • PayPal

Responsive Websites: Yes

Search with Filters: Yes


Marketing and Analytics - 4 / 5

SEO optimization is one of Jimdo's strong suits, featuring full control over page titles, descriptions and URLs. The platform uses SSL encryption, which is another ranking factor for search engines and has a paid Ranking Coach tool to help users further understand SEO. Jimdo can also advertise products through a variety of sales channels, including social media platforms. On the other hand, the company offers very little in the way of conversion tools, which can make it harder to finalize sales.

Sales Channels:

  • Google Shopping
  • Facebook
  • Pinterest
  • eBay

Customer Outreach Tools:

  • Blogging
  • Mobile Storefront
  • Third-Party Apps
  • Social Media Integration

Conversion Tools:

  • Discounts
  • Single-Page Checkout

SEO Optimization: Yes


Cost - 3.5 / 5

The fact that Jimdo has a free version is already a massive benefit in and of itself. Although it might not be ideal for experienced businesses, it can provide solid footing from where to jump fully into eCommerce. The platform's other two membership levels offer a nice amount of extra features for their price. Jimdo does not charge any setup or transaction fees.

Plan 1: Free

Plan 2: $7.50/mo

Plan 3: $20/mo

Transaction Fees: No

Setup Fees: No

Free Templates Available: 40


Customer Experience - 4 / 5

Jimdo does not have a page in the BBB. It does, however, have several Trustpilot reviews where it holds scores ranging from an average 6.6 to a great 8.5. Jimdo does not provide customer support by phone, only through email. Pro plan customers can get a reply from the support team anywhere between one and two business days. Business plan customers can get a reply in as little as two to four hours on business days.

Year Founded: 2007

Trustpilot Rating: 6.6 out of 10

Date Collected: 2018-07-10

Customer Service Hours: 9am-6pm CET

Contact Method: Email

Mobile App: Yes


Full Name: Jimdo eCommerce Website

Company Website:

Headquarters: Stresemannstr. 375 22761 Hamburg Germany, Hamburg, Germany