HOW IS JIMDO RATED?
Breakdown
Hosting Features: 3.5/5
Marketing and Analytics: 4/5
Cost: 3.5/5
Customer Experience: 4/5
Overall Rating: 3.8 / 5 (Ver good)
Although Jimdo is a well-built and easy-to-use website builder, there are better options out there for sites that focus strictly on eCommerce. The platform's large number of free templates, solid SEO optimization, social media integration, and low price are some of its strong suits. However, offset by that are limited bandwidth and storage below the highest level of membership, hardly any conversion tools, no customer 24/7 phone support, and a complete lack of payment methods beyond PayPal for American customers.
Breakdown
Hosting Features: 3.5/5
Marketing and Analytics: 4/5
Cost: 3.5/5
Customer Experience: 4/5
Overall Rating: 3.8 / 5 (Ver good)
Although Jimdo is a well-built and easy-to-use website builder, there are better options out there for sites that focus strictly on eCommerce. The platform's large number of free templates, solid SEO optimization, social media integration, and low price are some of its strong suits. However, offset by that are limited bandwidth and storage below the highest level of membership, hardly any conversion tools, no customer 24/7 phone support, and a complete lack of payment methods beyond PayPal for American customers.
JIMDO HOSTING FEATURES
Hosting Features - 3.5 / 5
Jimdo's free plan provides consumers with a limited amount of bandwidth and storage, but all of the platform's basic features. Its Pro plan increases that amount, while the Business plan makes them unlimited. Products are always unlimited, but we could not identify a number for how many staff accounts can be opened. Jimdo is not PCI compliant and features only PayPal as a payment method for US sellers.
Bandwidth: 2GB / 10GB/ Unlimited
Staff Accounts: Undisclosed
File Storage: 500MB / 5GB / Unlimited
Security Features:
- SSL Protection
Number of Products: Unlimited
Payment Methods Supported:
- PayPal
Responsive Websites: Yes
Search with Filters: Yes
Hosting Features - 3.5 / 5
Jimdo's free plan provides consumers with a limited amount of bandwidth and storage, but all of the platform's basic features. Its Pro plan increases that amount, while the Business plan makes them unlimited. Products are always unlimited, but we could not identify a number for how many staff accounts can be opened. Jimdo is not PCI compliant and features only PayPal as a payment method for US sellers.
Bandwidth: 2GB / 10GB/ Unlimited
Staff Accounts: Undisclosed
File Storage: 500MB / 5GB / Unlimited
Security Features:
- SSL Protection
Number of Products: Unlimited
Payment Methods Supported:
- PayPal
Responsive Websites: Yes
Search with Filters: Yes
JIMDO MARKETING AND ANALYTICS
Marketing and Analytics - 4 / 5
SEO optimization is one of Jimdo's strong suits, featuring full control over page titles, descriptions and URLs. The platform uses SSL encryption, which is another ranking factor for search engines and has a paid Ranking Coach tool to help users further understand SEO. Jimdo can also advertise products through a variety of sales channels, including social media platforms. On the other hand, the company offers very little in the way of conversion tools, which can make it harder to finalize sales.
Sales Channels:
- Google Shopping
- Facebook
- Pinterest
- eBay
Customer Outreach Tools:
- Blogging
- Mobile Storefront
- Third-Party Apps
- Social Media Integration
Conversion Tools:
- Discounts
- Single-Page Checkout
SEO Optimization: Yes
Marketing and Analytics - 4 / 5
SEO optimization is one of Jimdo's strong suits, featuring full control over page titles, descriptions and URLs. The platform uses SSL encryption, which is another ranking factor for search engines and has a paid Ranking Coach tool to help users further understand SEO. Jimdo can also advertise products through a variety of sales channels, including social media platforms. On the other hand, the company offers very little in the way of conversion tools, which can make it harder to finalize sales.
Sales Channels:
- Google Shopping
- eBay
Customer Outreach Tools:
- Blogging
- Mobile Storefront
- Third-Party Apps
- Social Media Integration
Conversion Tools:
- Discounts
- Single-Page Checkout
SEO Optimization: Yes
JIMDO COST
Cost - 3.5 / 5
The fact that Jimdo has a free version is already a massive benefit in and of itself. Although it might not be ideal for experienced businesses, it can provide solid footing from where to jump fully into eCommerce. The platform's other two membership levels offer a nice amount of extra features for their price. Jimdo does not charge any setup or transaction fees.
Plan 1: Free
Plan 2: $7.50/mo
Plan 3: $20/mo
Transaction Fees: No
Setup Fees: No
Free Templates Available: 40
Cost - 3.5 / 5
The fact that Jimdo has a free version is already a massive benefit in and of itself. Although it might not be ideal for experienced businesses, it can provide solid footing from where to jump fully into eCommerce. The platform's other two membership levels offer a nice amount of extra features for their price. Jimdo does not charge any setup or transaction fees.
Plan 1: Free
Plan 2: $7.50/mo
Plan 3: $20/mo
Transaction Fees: No
Setup Fees: No
Free Templates Available: 40
JIMDO CUSTOMER EXPERIENCE
Customer Experience - 4 / 5
Jimdo does not have a page in the BBB. It does, however, have several Trustpilot reviews where it holds scores ranging from an average 6.6 to a great 8.5. Jimdo does not provide customer support by phone, only through email. Pro plan customers can get a reply from the support team anywhere between one and two business days. Business plan customers can get a reply in as little as two to four hours on business days.
Year Founded: 2007
Trustpilot Rating: 6.6 out of 10
Date Collected: 2018-07-10
Customer Service Hours: 9am-6pm CET
Contact Method: Email
Mobile App: Yes
Customer Experience - 4 / 5
Jimdo does not have a page in the BBB. It does, however, have several Trustpilot reviews where it holds scores ranging from an average 6.6 to a great 8.5. Jimdo does not provide customer support by phone, only through email. Pro plan customers can get a reply from the support team anywhere between one and two business days. Business plan customers can get a reply in as little as two to four hours on business days.
Year Founded: 2007
Trustpilot Rating: 6.6 out of 10
Date Collected: 2018-07-10
Customer Service Hours: 9am-6pm CET
Contact Method: Email
Mobile App: Yes
COMPANY PROFILE
Full Name: Jimdo eCommerce Website
Company Website: https://www.jimdo.com
Headquarters: Stresemannstr. 375 22761 Hamburg Germany, Hamburg, Germany
Full Name: Jimdo eCommerce Website
Company Website: https://www.jimdo.com
Headquarters: Stresemannstr. 375 22761 Hamburg Germany, Hamburg, Germany